Took Dad to his 6 month checkup at the VA clinic up North today. After all the horror stories I have been reading, I must say it was a bit of a shock to find it a great experience.
We got there early, and they took dad right in. He was treated with nothing but kindness during the whole process. His Doc is young, smart as a whip, and funny. Dad loves him! The nurses were young, professional, and took dad's putting the make on them with laughter and kindness.
Dad had to have lab work done, and I thought that part would be difficult & lengthy. Not so, it is setup in a system that works, swiftly and efficiently, and again with friendliness.
I had a bunch of lab work done recently at a chain lab. It was a nightmare of crazy people, impatient staff, and hurry up and wait, and wait. One of those times when I would have felt much easier had the little Sig been with me.
There where a lot of patients at the VA clinic today. There were no crazies. Everyone, from other patients to staff where friendly and helpful.
As we were leaving I asked dad if it was always like that. He looked at me and said "Yes, it's always like that. Now, I'd like to go play a couple of hands of poker at the casino before you take me home. I cleaned'm out on my computer (poker game) last night."